ck888's Privacy Policy
Your personal information is very important to us. This policy provides a full explanation of how ck888 collects, stores, and keeps your information secure.
This Privacy Policy ("Policy") is issued on behalf of the ck888 platform ("Site", "we", or "ck888") and applies to all users ("you" or "user") who visit or use our site. By using the site, you are considered to have given your consent to the terms described in this policy.
ck888 believes that user privacy is a fundamental right. We therefore collect only the information that is necessary to serve you properly. No information is sold to third parties or transferred for commercial purposes.
Information Collection
ck888 collects two types of information — information provided directly by the user, and information generated automatically while using the site.
1.1 Information Provided by the User
The following information may be collected during account registration, deposits, withdrawals, and support communications:
- Full name, date of birth, and national identity card details
- Email address and mobile number
- bKash, Nagad, or Rocket number used for transactions
- Username and password (stored in encrypted form)
- Any messages or documents submitted via support chat or email
1.2 Automatically Collected Information
Technical information that our system automatically records when you visit the site:
- IP address and device type
- Browser version and operating system
- Time of site access, pages visited, and click data
- Cookie and session data (see Section 6 for details)
Purpose of Information Use
ck888 uses collected information only for the following legitimate purposes. Any misuse or unauthorised use of information is a clear violation of our policy.
2.1 Account Management and Identity Verification
The information provided is used to keep your account active, ensure login security, and complete the required identity verification (KYC) process. This is one of the main steps in keeping your account secure.
2.2 Financial Transaction Processing
Payment information is used to correctly process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain transaction history.
2.3 Customer Support
Contact information is used to resolve your issues via 24/7 live chat and email, and to respond quickly to any account-related queries.
2.4 Promotional Messages
Messages may be sent to your email or mobile to inform you about bonuses, promotions, and important site updates. You may request to stop receiving these messages at any time.
2.5 Fraud Prevention and Security
Technical information is analysed to detect and prevent unauthorised account access, money laundering, and other fraudulent activities.
Information Storage and Security
ck888 applies industry-standard security measures to protect your information. Collected information is stored on secure servers using SSL encryption technology.
3.1 Encryption and Server Security
All data exchanged between us and the user is transmitted via SSL/TLS protocol. Passwords and financial information are stored in encrypted form, and no staff member can view passwords directly.
3.2 Retention Period
Information is retained for as long as your account remains active and as required by legal obligations. Financial and transaction records may be kept for a set period even after an account is closed.
3.3 Access Control
Only relevant and authorised staff members may access user information. All staff are bound by confidentiality agreements. Access logs are reviewed through regular internal audits.
Information Disclosure and Transfer
ck888 never sells your personal information or transfers it to advertisers. Information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the minimum necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket) and technical services. These partners also operate under confidentiality agreements and are required to use the information received only for the specified purpose.
4.2 Legal Obligations
If information must be disclosed to comply with applicable laws in Bangladesh or court orders, ck888 will fulfil that obligation. However, where possible, an attempt will be made to notify the user in advance.
4.3 Fraud Prevention
Limited information may be shared if assistance from any authority is required to investigate account fraud or misuse. In such cases, only the minimum necessary information is disclosed.
User Rights
ck888 believes every user should have proper control over their own information. Your rights are described in detail below.
5.1 Right to Access Information
You may contact the support team at any time to find out what information we have stored about you. After identity verification, the information will be provided within a set timeframe.
5.2 Right to Correct Information
If there is incorrect or incomplete information in your account, you may request a correction. Information will be updated upon submission of valid proof.
5.3 Right to Stop Marketing Messages
If you do not wish to receive promotional emails or messages, inform support and they will be stopped. However, important messages relating to account security or transactions are not covered by this.
5.4 Right to Close Account
You may request to permanently close your ck888 account at any time. The account will be closed after all outstanding matters are settled, and personal information will be deleted except where legally required.
Cookie Policy
ck888 uses cookies to ensure the website functions correctly and to improve the user experience.
6.1 What Are Cookies?
Cookies are small text files stored in your browser. They help remember your preferences, maintain login sessions, and analyse patterns of site use.
6.2 Types of Cookies We Use
- Essential Cookies: These are necessary to maintain the core functionality of the site and cannot be disabled.
- Functional Cookies: These store user preferences such as language choice or session information.
- Analytics Cookies: These collect anonymous statistics to help understand which pages of the site are visited most.
6.3 Cookie Control
You can limit or disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Protection of Minors
ck888 provides services only to users aged 21 or above. 21+ We do not knowingly collect or store information from minors.
If a user is found to be under 21 years of age, their account will be closed immediately and all associated information will be deleted. Age verification is mandatory at the time of account registration.
If you become aware of a minor using ck888, please notify our support team immediately.
Policy Changes
ck888 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy, users will be notified in advance by email or through a notice on the site.
Continued use of the site after a revised policy takes effect will be considered as your consent to the new policy. You are therefore advised to visit this page regularly.
If you have any questions about the privacy policy or any concerns regarding your information, please contact us. You can also find answers to common questions on our FAQ page.
Privacy-Related Questions?
Our support team is always ready to help with any questions about the security of your information.
Contact us via 24/7 live chat or send an email: